Delivery
- We work with trusted third-party courier services to deliver your orders. Delivery times may vary depending on your location and the courier’s schedule.
- Once your order is handed over to the courier, we are unable to provide real-time tracking updates. Any delays or issues during transit are the responsibility of the courier company.
- If your order is delayed or lost, please contact the courier directly or reach out to us, and we will assist as best as we can.
Order Changes & Cancellations
- Orders can be modified or canceled within 5 hours of purchase. After this timeframe, processing begins, and cancellations may not be possible.
- To request a cancellation, please contact us at info@emanselim.com with your order details.